Privacy Policy
Effective Date: July 18, 2025
White Heart Design Studio ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or communicate with us.
1. What We Collect
We may collect personal information that you share with us, including your name, email address, wedding date, and any other details you choose to provide through our website forms, by email, or through other communications. This information is managed through trusted platforms such as Dubsado, our client management system.
2. How We Use Your Information
We use the information you provide to:
• Respond to your inquiry
• Communicate with you about your event or project
• Begin the client onboarding process, if applicable
We share your information only with trusted service providers who help us operate our business (for example, Dubsado for client management, email service providers, and payment processors if applicable). These providers are required to keep your information secure and use it only for the purposes we specify.
We do not sell or share your information with third parties for marketing purposes.
3. Google Analytics
We may use Google Analytics to better understand how visitors interact with our website. Google Analytics may use cookies to collect information such as pages visited, time spent on each page, device and browser information, and general geographic location (based on IP address). This information helps us improve the user experience on our site. You can learn more about how Google uses your data at https://policies.google.com/technologies/partner-sites.
4. Data Retention
We keep the information you share with us—whether through our website, email, or other communications—as part of our business records. If you become a client, we keep your information for as long as needed for business, legal, or tax purposes. You may request that we delete your information at any time by contacting us at hello@whiteheartdesign.studio.
5. Your Data Rights
You have the right to request access to the personal information we hold about you, ask us to correct it, request deletion, or object to how we use it. To exercise these rights, contact us at hello@whiteheartdesign.studio.
If you are located outside the United States, please note that your information will be transferred to and processed in the United States where our business and servers are located. Depending on your location, you may also have rights under privacy laws such as GDPR (Europe/UK) or CCPA (California).
6. Data Security
We take reasonable steps to keep your information secure. Your data is stored using trusted platforms like Dubsado and protected from unauthorized access.
7. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page.
8. Contact
If you have any questions about this policy or how we handle your information, please email us at hello@whiteheartdesign.studio.